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Garden
Center Software provides some of the most advanced accounts
receivable tools to properly manage your customers' credit with
your company. Create quotes for commercial customers and retrieve
them later to edit or turn into invoices. Monitor customers’
YTD purchases. Issue coupons and gift certificates. Mail out specials
and flyers to specific customers based on their buying habits or
trends.
 If
you're going to lend your money to strangers then you need to have
the best tools available to track who owes you what and for how
long. We make it easy. Just assign a credit limit to your customer
and we'll do everything else except ask them for the check. Our
statements will do that for you instead. Our receivables system
is so tuned into your daily reality it even calculates interest
from the last time you sent a statement preventing you from double
posting interest charges. It has automatic receivables aging and
can apply dunning charges as well as interest. It even selects one
of four predetermined messages that you create to customize each
statement based on it's aging status - eg. 30-60-90-120 days or
any period that you configure it to track. It could be 15-30-45-60
days if you're trying to tighten up on credit. It can calculate
percentage discounts for early payment for your professional clients.
You'll love how it tracks everything ever bought by that customer
and every transaction ever posted including prepayments, payments
on account, invoices, manual debits and manual credits. It even
lets you visually bring up any outstanding credits and debits and
match them by simple pointing to the ones that you want to match.
Just select post and it's done. No fancy footwork needed.
Have you ever had a problem collecting because a landscaper had
20 jobs going at once and you weren't able to reconcile what product
was ordered and delivered for which job? We handle that with ease
as our Integrated Point of Sale allows you to attach any invoice
to any customer specified shipping address allowing us to bring
up totals and detail per shipping address per customer. If you can
eliminate the confusion by helping your customer you'll also be
able to collect much more of what you've billed without any significant
added effort.
It lets you find customers using any criteria including who bought
what. In this case if a series of customers had bought a rose early
in the season you can actually find them all and send them a personal
invitation to buy the rose trellis that they probably need by now.
This kind of personal attention won't cost much and will return
many times more in returns than you can imagine. The actual labor
involved in organizing such an accurate micro -marketing exercise
is nothing more than making the query, selecting the letter you
want to merge the names and pushing the button to create a complete
list of ready to mail flyers that will only go to your rose customers.
It sure saves a lot of trees and your budget.
Find out who buys the most from you and who
buys the least. Assign pricing discounts based on buying levels
or create a buyer loyalty program that rewards your customers with
discounts as volumes increase.
History
When accounts receivable invoices are entered, they are immediately
posted to the customer account and to the aged accounts receivable
list. This report shows you who owes you money, how much, and how
long it has been outstanding in the current, 30 day, 60 day and
90 day columns.
As an option, you can reprint this report for any time back in history.
This is very important as you might start invoicing in the current
month, before being finished with the system in the previous month
and printing that previous months report. Many of our competitors
cannot print the reports for previous months even if they let you
enter data for the previous months.
Once you are finished the entry for a month, you can print the customer
statements to help remind the customers to pay you. You have the option
of printing to paper, but if you are using WinFax, the system can
send the statements directly to their fax machine
Maintain your company's identity by creating
your own statements.
You can add your logo and specify exactly where you want the fields
printed. We recommend using a laser printer because of the speed and
quality of the print, but if you are using an old dot matrix printer,
Windward has a special setup section so that the statements can be
optimized for different printers.
Payments
When payments are received, you can specify how
much was paid against each invoice. This allows for better control
of the system and easier reconciliation with your customers. Of
course, Garden Center offers several shortcut keys to simply pay
all the invoices in one fell swoop or to pay invoices up to a given
amount.
Work in any month or
year
You can enter invoices into any month in the current year or previous
year, and reprint most reports for any given period. This allows you
to continue invoicing first thing in the morning of a new month, even
if the back office is not finished charging interest, adjusting accounts
and printing statements. Many other systems require that you completely
finish a month before being able to start a new month or year.
Customer Credit Control
On the customer account, you can specify the credit limit for the
customer, in addition to the price schedule to use, charge type, and
comments. If you try to create an invoice that will put the customer
over their credit limit, the system will warn you. If you do not have
the security clearance to override, the invoice can not be completed
until the account is paid.
Collections
Collections on outstanding debts are never fun, but Windward can make
them easier. You can print an aged A/R report, complete with customer
name, phone number and a list of all the outstanding invoices. Optionally,
this report can be configured to only include customers with balances
older than a certain number of days, such as over 60 days or 90 days
so that you don't have to manually skip over the current customers.
As you call each customer, you can enter your comments into the appointment
scheduler and set a date to review their file and ensure they have
paid, and if not, to call them back. By keeping track of all you customer
contacts, it's easier to control when to call and remind them of their
past promises. |
