Point of Sale, Inventory Control and Back Office Accounting for the Retail Garden Center and Nursery Industries
Garden
Center Software (GCS) • Customer
information and history
is a high priority with Garden Center Software. Keep track of
a customer's name, address and phone number, e-mail address,
web addresses, tax codes, price schedules, contact names, warning
comments, appointments, lookup words, vehicles, and other bits
of important information in the customer file.
Searching
is a Breeze
Trouble locating a customers file? Garden Center Software lets you
find the customer by any one of their phone numbers including fax
number or the phone number of one of the contact names. This makes
for an easy alternate search method.
You
can also search by account number, city, address, postal/zip code,
or the first or last name of any of your contact names. Garden Center
Software can be customized for your Garden business.
Mailing
Lists
Garden Center Software produces mailing lists based on complex information.
For example, you can send Christmas cards to all customers that spent
more that $500 in the last 12 months or send discount coupons to all
customers that purchased certain types of items in the last 4 months.
Customer Comments
These comments have several uses, such as keeping track of sales leads
and prospects, customers looking for certain goods, or collection
calls. By entering a comment into the system, that information can
be shared with others in the business so that everyone will know the
correct status of the customer.
E-mail
and Web Addresses
Many businesses now have e-mail addresses and web pages, so we can
track that on the customer's front page without having to hide the
data inside a comment.
Detailed
Customer History
Garden Center Software lets you add an unlimited number of comments
for each customer, sorted by date entered. In addition, these comments
can be set as appointments and tied to the appointment scheduler so
that you will not miss any appointments. Each comment/appointment
can include the date of entry, clerk number, appointment date, start
time, end time, contact name, subject matter and up to 200 lines of
detailed information.
Purchase
History
The purchase history brings up a list of all items purchased complete
with a reference to the date of purchase, invoice number and amount
paid. This helps you to quickly search for a specific part the customer
purchased instead of having to review each invoice separately.
Payment History
It's easy to view a list of your customer's payments. You can either
view individual invoices to see the amounts paid on each or you can
review the list of all the payments. This is beneficial especially
when a customer pays several invoices with one payment.
Customers Salesperson
If your salespeople own the customers and get a commission on each
sale regardless of which clerk rang the sale through the till, we
can handle it. Garden Center Software will even let you print a detailed
salesperson's customer list that they can take with them on the road
when making sales calls.
Warning Comments - Automatic
Up-Selling
You can attach a warning comment to a customer up to 200 lines long.
Whenever you start an invoice or edit that customer record, the warning
comment will pop up in a big red box. It can be used to remind you
to not accept customer checks, give special shipping instructions,
or to call the cops. The warning comment does not have be negative
either. It could remind the staff that the customer prefers and will
pay for the high quality items or other customer preferences.
