Quick
Sale
Garden Center Software's development
team recognizes that there are many times you just want to ring
up a Quick Cash Sale so we provided just such a tool at the point
of sale so that all you you do is scan in the items, select a method
payment and take the cash. All done in less than 10 seconds with
everything recorded except who you sold it to.
Regular
Sale We also recognized that every smart
retailer wants to create a long tem relationship with their customers
and so we built the regular sales mode so that you could track who
you sold what to. This simple difference takes a little more time
at the point of sale if you aren't using our customer ID cards to
build a customer loyalty program in your retail operation. With
the loyalty cards you won't take any more time than you would with
a straight cash sale because we have instant customer lookup every
time you mag swipe or bar code read their card. Still allows you
to then target customers with personal mailers that are smart enough
to send a promotion on Rose Trellises two months after you sell
them the rose. Can your present marketing system do that without
any real work? Ours can and does and it does more if you get your
imagination going. Think big - think small. Think globally but act
locally. Do you really want to blanket the planet with paper
advertising that gets wasted on those 80% that never come in or
even read your ad or do you want to build that coveted customer
relationship with someone who already knows you and your service
and appreciates your thoughtful reminders that seem so personal.
Only a completely integrated point of sale and marketing system
like Garden Center Software can deliver that kind of service with
minimal effort.
Selecting
Customers The first step in setting up
your customer tracking transaction is to enter them once at a convenient
time like the time of a sale on a slow day or after hours if they
have filled out your customer loyalty program form because they
want to earn those club points that you offer. The next step is
to provide an easy way to recall them as you start the sale transaction.
As mentioned earlier you can use your custom customer loyalty cards
to bring them up on your screen or you can simply enter their name,
telephone number or account code to retrieve them. This is very
easy to do and usually locates a customer in less than 3 seconds
if you've taken the time to record this information at an earlier
date for their benefit. If you can't find them using these three
keys then you can easily use our powerful search engine to find
them based on any partial data that you feel is unique to them.
This also only takes a few seconds more if you need to.
Using
Bar Codes Barcodes provide the most reliable
method for identifying inventory stock and customer loyalty cards.
Bar Codes are the center of a successful inventory tracking automation
system. If your inventory is bar coded to match your inventory records
then you won't ever be guessing what it is or what it should sell
for again when your customer is impatiently waiting for you to make
up your mind. Bar Codes are generally assigned at the time of receiving
your stock or when you label your own stock is ready for sale. This
front loaded labeling is probably the most time management effective
activity you could probably ever be engaged in because everything
is automated from this point forward - eliminating a lot of incremental
wasted time. Garden Center Software uses bar codes everywhere it
can to help you reduce your work load and eliminate potential mistakes
in identification or pricing. The point of sale cash register module
is an excellent example of this leveraged use of bar codes - it
reduces the check out times by 20 to 60 seconds every transaction
while ensuring everybody gets the deal they thought they were getting
due to the properly marked inventory that is being presented for
payment at the time of sale. It helps to reduce those nagging arguments
that plague your point of sale line up.
Refund
Items - Restock Y/N One of the hardest
things to do right at a point of sale is to refund an item for the
price the customer paid yesterday, a week ago, a month ago or a
year ago. We gave you the power to instantly retrieve any previous
transaction if you know the receipt number, customer name or day
it was sold. The receipt number is by far the easiest and quickest
to do at the point of sale and takes only seconds. You can even
refund it as part of a sales transaction showing both the newly
purchased items and the refunded item deducted from the others to
give you a net cost transaction. It's all properly accounted for
and even allows you to allocate the refunded item back to inventory
if it still warrants or write it off as an expense immediately if
it is a dead or broken inventory item. All of this allocation to
the chart of accounts was decided once while you were setting up
the business rules in the system setup so that you wouldn't have
to bother with remembering how to do it again at a later date.
We even produce a proof of refund for those tax jurisdictions that
require documented proof of your write offs at the time of refund.
It prints as an add on to the receipt at the time of the refund
so that you simply keep your store copy for physical proof and you
can also run a report later to itemize all of your refunds for any
period showing detail that includes who you refunded what to. This
is easily one of the most exciting examples of total integration
at it's best.
Payment
Types Garden Center Software was designed
with the real world in mind and allows you to apply up to 4 separate
payment types per transaction while also letting you pick a number
of alternate payment types to make up that possible combination
of 4 payment types. We let you decide what your 4 default payment
types are and when and if you need one that isn't displayed on the
touch screen then simply point to one of them and it will drop down
a list of possible alternate payment types that you defined, once,
earlier and select your choice - al in a matter of a second.
Nothing could be easier. You have to try it to believe it. Garden
Center Software automatically tracks each payment type and presents
and easy to reconcile cash out report at the end of the register
shift.
Adjustments
We know that adjustments need to be made from time
to time and we have designed one of the easiest adjustment systems
imaginable including the ability to simply toggle % or $ methods
of adjustment on a + or - basis per adjustment feature including
adjustments per line item, or the complete invoice, add freight,
restocking fees, adjust tax codes or terms of payment. If you can
think of an interesting combination we can handle it with ease.
Let us show you how in less than 30 seconds you will know how to
do all and any of these adjustments. It's so easy.
Multiple
Shipping Addresses
We recognized that many
of your customers are trades people like landscapers and that they
usually have more than one job going at any one time so we created
an easy to manage system to add the shipping address at the time
of sale. This allows you to track what was bought for which site
so that you can effectively eliminate the usual confusion
about just how much they really did buy from you for what job. You
are effectively providing an accurate job costing system for their
benefit which in turn allows you to effectively press for payment
on transactions that used to be problems to collect from because
they would get lost in the shuffle.
Recall
Hold
Garden Center Software allows you to put any transaction
on hold at a moment's notice and service the next customers in line
while your "on hold" customer searches for the item they
forgot to bring to the sales counter. When a transaction is put
on hold it can be retrieved from any other point of sale terminal
in your store with ease allowing you to redirect difficult customers
or transactions to your service counter without losing a beat. Everything
relative to that transaction is waiting for your staff to pick up
and continue without any wasted effort. It will recall the transaction
including any relevant discounts or sale prices allocated to that
tentative transaction. Transactions can only be put on hold for
as long as the day of the initial hold. If you need to hold the
transaction longer then save it as a quote.
Retrieve
Price Quotes
Any transaction can be saved as a quote at any point
in a transaction before you actually complete the sale by receiving
payment or allocating it to receivables. The ability to save quotes
allows you to use the quotes as boiler plate template transactions
that might normally take a lot of time and consideration to assemble
properly - such as a landscape quote. Any pricing and discounts
calculated can also be saved as part of the quote. If you find that
quote appropriate for another job then simply recall the quote and
change the customer name and rebill it in less than a minute. The
customer will think you spent hours assembling his custom quote.
Only you will know otherwise. This is an extremely powerful way
to leverage your time and energy. It won't take long to assemble
a system of quotes that can cover a majority of your potential jobs.
Coupons
One of the constants in retailing is coupons and one
of the most aggravating to manage is coupons. Garden Center Software
changes almost everything and turns it into a worthwhile activity
by automatically tracking and calculating the coupon values as they
are presented for partial payment. Coupons are treated like non-stocked
inventory and cost nothing until they are redeemed. Inventory automatically
tracks how many are redeemed and keeps an inventory of how many
you will be asking the vendor to refund to you with full reporting
per coupon of just who and when they redeemed them and for what.
Nothing could be easier in this department. When you receive your
credit form the vendor simply book it and zero the inventory amount
to reset it to reflect their new status. It all works out and lets
you account for every penny.
Gift
Certificates
Every smart retailer offers Gift Certificates to their
customers to encourage repeat or new visits from the recipient of
the gift that was presented by the thoughtful gardener that wishes
to share their joy of doing business with you with their special
friend or relative. We knew that from experience and designed an
effective and impressive Gift Certificate selling program right
into the point of sale module so that you can sell them right at
the point of sale and redeem them with ease when presented at a
later date. We also recognized that each gift certificate is actually
a pending liability that is very real so we automatically record
each gift certificate sold as an outstanding liability right in
your accounting ledger based on the rules that you set for your
business when you set up Garden Center Software the first time.
Remember you only have to set things up once and they will behave
as you decided forever after thereby reducing your daily load incremental
amounts until over 95% of the manual accounting you used to do is
now automated leaving you do more important and profit producing
activities. You just might make more money because of this system's
help.
Receive
Payment on Account
The heart of the point of sale system is cash management
and receiving payment on account is one of those methods. You may
take any form of payment and apply them to the outstanding account
for any customer.
Flexible
Receivables Payment Details
Garden Center Software uses a unique and very effective
method for matching payments on account to their outstanding account
balances. It shows all credit and debit transactions presently open
and allows you to point to any combination of transactions on either
side at one time and then post them all at once by properly referencing
each application to the other in your accounting journal detail.
You will smile when you see if working for you.
Paid
Outs from Cash in Till
The cash register is usually used as your petty cash
throughout the day and leads to the usual mystery balancing act
at the end of each day. We know that most of you have the bad habit
of dipping your mits into the cash tray when it looks like it's
getting a bit too full on a busy day. We would suggest that you
use Garden Center Software's control systems and switch trays for
a new default float like as if it was first thing in the morning
when they get full and start a new register shift that will help
you match actual till totals to the shift cash out report. If you
do this properly then you can even balance that cash out report
at the end of the day even if you raid the till for those petty
cash transactions that might include pizza for the staff or a freight
bill that must be paid on delivery to your site. We knew this happens
so we devised a system that allows you to enter the expense classification
and amount of the withdrawal at the time you take that cash
out of the till. If you simply do this the cash out report at the
end of the day will account for the shortage and automatically expense
the petty cash disbursements with out any further effort making
the register shift cash out process one of the easiest things you
could ever imagine compared to what you are probably doing today.
Close
Register - Count Cash
Since we don't have day end procedures that keep you
late at the store we had to put a simple to manage register shift
scheme into place that mimics the procedures followed in large retail
establishments where heavy till traffic doesn't allow you the luxury
of counting your money in front of every body for half an hour while
they wait to pay you for the next sale. In these environments and
likely in yours as well we advise that you select the Close Register
button and select to count your cash elsewhere. If you do then the
receipt printer will print out a short till slip that identifies
it's shift number and you simply include that slip with the pull
out till drawer and replace the full drawer with the new startup
till drawer with the default cash float that every register shift
starts with. This allows you to switch trays and start the next
shift in less than 20 seconds at the point of sale - inconveniencing
your customer much less than any other method of cash management.
When the cash drawer makes it to the back room outside of the eyes
of the public you can count it and compare it against the reported
totals for the register shift number included in the tray. Counting
the cash is even easier. Garden Center Software only needs to have
you count how many of each denomination and match each check
to the register detail to know that your totals match. Garden Center
Software automatically extends the quantity times the denomination
to give you accurate totals without having to do math to get there.
This is a real improvement over anything we've seen before.
Cash
Out Report
The Cash Out Report is a work of art providing all
of the totals you need to cross check and itemize your sources of
cash. It was designed by experienced Garden Center managers who
know what you need to easily account for your cash. This is all
that is needed to identify any potential problems such as over/short
amounts or unbalanced payment types. Details can be reviewed if
you notice a problem.
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